Terms of Service
Last updated: 22 June 2026
These terms govern your use of BrandHum. By creating an account or using the service, you agree to them. If you are using BrandHum on behalf of a business, you agree on its behalf.
1. The service
BrandHum lets you upload product photos and generate marketing copy and ad images using AI, in several languages. We may add, change, or remove features as the product evolves.
2. Accounts
You sign in with your email and a one-time code. You are responsible for keeping access to your email secure and for activity under your account. You must give accurate information and be at least 16 years old.
3. Credits and payment
- New accounts receive free credits on first sign-in. Generating copy or images consumes credits.
- You can buy additional credits. Purchased credits do not expire.
- Prices are shown before purchase. Because credits unlock digital content you can use immediately, purchases are generally non-refundable except where required by law.
- If a generation fails because of a fault on our side, we will restore the credits it consumed.
4. Your content
You keep all rights to the photos, text, and other material you upload (“your content”). You grant us a limited licence to host, process, and send your content to our AI providers solely to operate the service and produce results for you. You confirm you have the rights to the content you upload and that it does not infringe anyone else’s rights.
5. Generated output
As between you and us, the copy and images BrandHum produces for you are yours to use, including commercially. Note that AI output is not guaranteed to be unique, accurate, or free of third-party rights, and similar output may be generated for others. You are responsible for reviewing and editing output before you publish it, including checking facts, claims, measurements, and any trademarks or likenesses.
6. Acceptable use
You agree not to use BrandHum to:
- upload content you do not have the rights to, or that is illegal, infringing, or harmful;
- generate misleading claims, counterfeit listings, or content that deceives buyers;
- break the law, including consumer-protection and advertising rules in your market;
- abuse, overload, reverse-engineer, or attempt to circumvent limits of the service.
We may suspend or close accounts that breach these terms.
7. AI disclaimer
BrandHum relies on third-party AI models. Output can be inaccurate, biased, or unsuitable for your use. The service is provided “as is” and we do not warrant that output will be fit for any particular purpose. You use it at your own judgement.
8. Availability
We aim to keep BrandHum available but do not guarantee uninterrupted service. We may carry out maintenance, change providers, or suspend the service when needed.
9. Limitation of liability
To the extent permitted by law, BrandHum is not liable for indirect or consequential losses, lost profits, or lost data. Our total liability for any claim is limited to the amount you paid us for credits in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
10. Termination
You can stop using BrandHum at any time and ask us to delete your account. We may suspend or end your access if you breach these terms. Unused free credits carry no cash value.
11. Governing law
These terms are governed by the laws of the Republic of Lithuania, and disputes are subject to the courts of Lithuania, without affecting any mandatory consumer rights you have where you live.
12. Changes
We may update these terms. We will revise the date above and, for significant changes, notify you in the app or by email. Continuing to use BrandHum after a change means you accept the updated terms.
13. Contact
Questions about these terms? Email hello@brandhum.io.